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The knowledge hub and directory for market research, user research, customer experience and analytics.

LATEST CONTENT
Communities Summit Demo - Insight Platforms

26th March 2020.
A full day virtual summit with expert presentations, case studies and practical learning about insight communities. For researchers, marketers and insight professionals.

10 Free Tools for Dashboards Data Visualisation and Infographics - Insight Platforms

An overview of 10 software tools for dashboards, data viz and infographics, all of which have free tiers: Tableau Public, Power BI, Infogram and others.

The Market Research Cloud Explained - Insight Platforms
A free white paper from Fuel Cycle that demystifies the world of market research clouds and shows how you can benefit from an integrated ecosystem.
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10 Free Tools for Dashboards Data Visualisation and Infographics - Insight Platforms

10 Free Tools for Dashboards, Data Visualisation and Infographics

An overview of 10 software tools for dashboards, data viz and infographics, all of which have free tiers: Tableau Public, Power BI, Infogram and others.
Build it Right and They Will Come - How to Design Engaging Online Qual - Insight Platforms

Build it Right and They Will Come: How to Design Engaging Online Qual

Nick Campbell, Associate Director with incling, previews his session at the Communities Summit 2020 - which will be packed with practical advice for designing great online qualitative research.
Are Insight Communities Still Relevant in the Age of Mobile Messaging - Insight Platforms

Are Insight Communities Still Relevant in the Age of Mobile Messaging?

Matt Kleinschmit, CEO and Founder of Reach3 Insights, previews his session at the Communities Summit 2020 with a challenge to market researchers: why do we still use email to ask questions in language that nobody uses?
Medallia's acquisitions and the future of customer experience management - Insight Platforms

Medallia’s acquisitions & the future of customer experience management

Medallia's acquisitions can tell us a lot about the future of customer experience management. Here are 5 lessons from 5 recent acquisitions.
How to Roll Out DIY Research Platforms - Insight Platforms
A webinar with practical guidance and 7 steps to success for insight leaders planning the rollout of agile, self-service or DIY research software. Available on-demand: register to watch instantly.
AI for Pragmatists - Insight Platforms
A webinar about AI for market research and analytics. Includes practical examples, software tools and implications for the future.
Webinar - nudge - 10 Trends in Insight
An overview of 10 major trends impacting the business of insight, including 5 that focus on technology and 5 that deal with transformation of insight teams.
Selecting Effective Product Claims - Featured Image - Insight Platforms
A webinar about how to choose the most compelling claims for consumer products, presented by research automation specialists Conjoint.ly.
E-BOOKS & WHITE PAPERS
The Guide to Creating Effective Chat Surveys - Insight Platforms
A free introductory ebook about designing effective chat surveys for market research, user testing, online communities and customer experience feedback.
Uncovering Human Emotions in Unstructured Data - Insight Platforms
A free white paper from Heartbeat Ai that explains how NLP can be used to identify and measure the emotional content of language.
The High Cost of Cheap Sample - Maru Blue - Insight Platforms
A free white paper from Maru/BLUE that explores the differences between 'survey wall' sources of participants and fully managed, profiled survey panels.
Top Tips Community Moderation - Insight Platforms
A free ebook from community experts incling, with practical tips for successful insight community moderation and management.
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