FlexMR have crafted complementary insight delivery services to help clients get the most out of InsightHub and their research experience. These form hybrid partnerships that offer an all-in-one research platform and agile, on-demand access to resources.

FlexMR offer five distinct insight delivery services available to all InsightHub clients in isolation or together:

• Dedicated Management Services designed to streamline insight generation, providing long-term care with a focus on data quality, member communication and engagement.
• Video and Survey Close Connection Services introduce materials and solutions that help teams grow the role of insights sustainably.
• Agile Research Assistance from our in-house team of research experts. A full range of insight services that adapt to client needs.
• Sprint Review Service designed to facilitate regular check-ins alongside traditional debriefs, creating more opportunities for stakeholder collaboration and insight delivery.
• Rapid Response Services offer access to a flexible, on-demand resource that works at the level of questions, not projects. Quick turnarounds deliver quick answers and facilitates rapid decision-making.

In addition to these hands-on partnership services, FlexMR offer two consultative services to help clients embed strategic solutions that remove key barriers to Customer Salience:

• The Stakeholder Alignment Programme helps research teams identify stakeholder insight needs and create the mechanisms that facilitate true customer centricity.
• The Insight as Art Programme arms insight experts with through-provoking, memorable outputs that positions teams and customer insight as central components of business change.