May 14 @ 4:00 pm – 5:00 pm
With Caplena
- live webinar
- Text Analytics
- Verbatim Response Coding
- Data Analytics
- NLP (Natural Language Processing)
- Sentiment Analysis
- Trend Analytics

Caplena uses Augmented Intelligence to analyse large amounts of free text from reviews and open-ended survey questions.
Have you ever spent countless hours tediously sifting through huge piles of customer feedback?
We’re the AI feedback analysis platform that’s transforming how brands and market research agencies discover insights.
By combining open-ended text with quantitative variables, we empower you to turn overwhelming waves of surveys, reviews and NPS data into actionable opportunities.
Today, over 200 industry leaders like DHL, Lufthansa, and Euromonitor trust Caplena to turn Customer and Employee feedback into precise insights, fast.