Artificial Intelligence

HOT TOPIC OVERVIEW

This hot topic covers machine learning solutions for research and analytics: mostly Natural Language Processing and Computer Vision applications, including text analytics, trend analytics, emotion analytics and others.

FEATURED PLATFORMS

Element Human

Element Human is a customer understanding platform that blends question data & biometrics (eye-tracking, facial coding, implicit response) using Human AI.
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customer insights software

Heartbeat AI

Heartbeat AI platform transforms text input from any source into ten primary and sixty secondary emotion categories.
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customer insights software

Gavagai

Gavagai's Explorer platforms is AI-driven text-analytics software for extracting meaning from unstructured text data in 46 languages.
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ARTICLES, EBOOKS, WEBINARS AND COURSES 
How to Get Value from Your Verbatims with Autocoding - Insight Platforms

How to Get Value from Your Verbatims with Autocoding

Zappi's Data Science Product Manager explains how machine learning models can be trained to automatically code open-ended survey responses.
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The Guide to AI for Research & Analytics

Ebook – Insight Platforms – The Guide to AI for Research & Analytics

A free introductory ebook about artificial intelligence for researchers, analysts and marketers in client teams and agencies.
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CX Analytics - Insight Platforms

CX Analytics

A directory of software and services for customer experience analytics, and related learning resources: articles, market maps, webinars, videos and ebooks.
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Webinar Replay – Pulsar – Combine Survey, Social and Search Data

26th March 2020. A full day virtual summit with expert presentations, case studies and practical learning about insight communities. For researchers, marketers and insight professionals.
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How to Connect Survey, Social and Search Data - Insight Platforms

Webinar – Pulsar – How to Connect Survey, Social & Search Data for Breakthrough Cultural Insights

A webinar presented by Francesco Dorazio, co-founder of Pulsar. It explores a case study with NBC Entertainment to create 'live segments' combining survey, social and search data.
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Uncovering Human Emotions in Unstructured Data - Insight Platforms

Ebook – Heartbeat Ai – Uncovering Human Emotions in Unstructured Data

A free white paper from Heartbeat Ai that explains how NLP can be used to identify and measure the emotional content of language.
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5 AI-Enhanced Qualitative Research Platforms - Insight Platforms

5 AI-enhanced qualitative research platforms

5 examples of machine learning applied to qualitative research. Featuring 2020, Remesh, Insights.us, CRISbot and Qualsights.
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How Qualitative Research Benefits from Automation and Machine Learning - Insight Platforms

How Qualitative Research Benefits from Automation and Machine Learning

A short explainer by Fuel Cycle about the benefits of technology for qualitative research - including text analytics, computer vision and video interviews.
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AI for Pragmatists - Insight Platforms

Webinar – Insight Platforms – AI for Research Pragmatists

A webinar about AI for market research and analytics. Includes practical examples, software tools and implications for the future.
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The Lean Insight Toolbox Part 3 - The Five Whys - Insight Platforms

The Lean Insight Toolbox Part 3: Getting to the Five Whys

The 'Five Whys' - digging and probing for root cause understanding - underpins lean insight, and is also fundamental to new qualitative research approaches
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Evolving Insight - 5 Themes from IIEX Europe 2020 - Insight Platforms

Evolving Insight: 5 Themes from IIEX Europe 2020

A brief summary of the main trends on display at IIEX Europe 2020: less radical innovation, more implementation and digital transformation.
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Opportunities and Challenges in EmotionAI

  Emotion is key to designing digital experiences As a CX / UX agency, we have been working hard over the last 5 years to get deeper into the hearts and minds of users. We’ve been trying to define how the next generation of digital experiences should work. That means going beyond shiny features and …

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IIEX EU 2019 insight platforms

5 Things I Learned at IIEX Europe 2019

Key highlights from the IIEX Europe 2019 conference: more privacy-awareness, data integration, artificial intelligence, insight activation & build vs buy.
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Chatbots & Voice Assistants Research Featured Image

Market Map: Chatbots & Voice Assistants for Research

Chatbots and Voice Assistant platforms are increasingly being used for research. Here is a market of platforms built specifically for this purpose.
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Gradually then Suddenly - post pandemic growth in research industry - Insight Platforms

Gradually, then Suddenly: Post Pandemic Growth in the Research Industry

As it adapts to life in the COVID-19 era, the research industry will see accelerated adoption of new technology. Here are seven examples.
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Voice Assistants for Research & Insight

Voice Assistants for Research & Insight

Research is starting to use messaging tools and chatbots. But what's up with voice assistants? Here's a brief collection of early innovators in the space.
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L'OR Coffee insight platforms

How JDE used Artificial Intelligence to improve volumetric forecasting

This case study shows how AI can build a panel of up to two million ‘virtual consumers’ using agent based micro-modelling on a research sample of a few hundred. JDE’s brief JDE is one of the world’s leading coffee manufacturers, with brands including Jacobs, Tassimo, Senseo, Douwe Egberts, Kenco and L’OR. In France, where Roast …

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Demystifying Machine Learning - Insight Platforms

Demystifying Machine Learning

Sjoerd Koornstra of The House of Insights introduces the basics of Machine Learning, explains why insight managers need to be analytics translators and shares a CPG innovation case study.
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Machine Learning for Consumer Insights - Insight Platforms - Part 1

Machine Learning + Human Intelligence for Consumer Insights: Part 1

Alessia Clusini of Trybes Agency explores the opportunities and limitations of machine learning for market research and consumer insights.
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insight platforms

What are Neuromarketing Research Tools?

OK, I’ll be honest: neuromarketing is a bit of a bucket category in the directory. It includes lots of different techniques that are variously grouped under behavioural psychology, System 1 and emotionAI tools. And other fancy words. All these things stem from a recognition that asking questions (in online surveys, interviews or focus groups) doesn’t always get …

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MORE AI / MACHINE LEARNING BASED PLATFORMS

VisualEyes

VisualEyes simulates eye-tracking studies and preference tests. Upload designs directly ...
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Store Impact

Store Impact from Shopper Intelligence is a platform for in-store ...
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Tacit

Tacit is a platform for emotion research and analytics that ...
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topbox

Topbox is a CX analytics platform that aggregates and analyses ...
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Stratifyd

Stratifyd is an AI-powered platform that analyses, categorises, and visualises ...
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Lucy

Lucy is an AI-based knowledge management platform for research and ...
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Lumoa

Lumoa is a CX Analytics platform that uses NLP to ...
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Maru/HUB

Maru/HUB is an online platform that provides instant access to ...
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STRIA

STRIA is a user feedback tool for websites with integrated ...
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Worthix

Worthix is a customer experience feedback platform with a 'self-adaptive' ...
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SentiGeek

SentiGeek analyses customer reviews and comments using an automated cloud ...
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YouScan

YouScan is a listening and intelligence platform that analyses the ...
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Receptiviti

Receptiviti is an organisational 'culture analytics platform' that avoids survey ...
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Tastewise

Tastewise provides a software platform and research services to analyse ...
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Skim Technologies

Skim Technologies provides a software platform and managed services for ...
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Dashmote

Dashmote is a software platform that uses computer vision and ...
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Attention Insight

Attention Insight is a software platform that predicts where users ...
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Signals Analytics

Signals Analytics is a software platform that uses Natural Language ...
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Quilt

The Quilt platform uses AI to analyse social media posts, ...
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Potentiate

At Potentiate, we’re all about human experience (HX). Viewing people ...
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