Artificial Intelligence

HOT TOPIC OVERVIEW

This hot topic covers machine learning solutions for research and analytics: mostly Natural Language Processing and Computer Vision applications, including text analytics, trend analytics, emotion analytics and others.

FEATURED PLATFORMS

Element Human

Element Human is a customer understanding platform that blends question data & biometrics (eye-tracking, facial coding, implicit response) using Human AI.
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Heartbeat Ai

Heartbeat AI uses machine learning to transform text - from conversations, open survey questions, social media and other sources - into 9 primary emotions, 70 secondary emotions and 3 body sensations.
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customer insights software

Gavagai

Gavagai's Explorer platforms is AI-driven text-analytics software for extracting meaning from unstructured text data in 46 languages.
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ARTIFICIAL INTELLIGENCE PLATFORM DEMO
Codeit Demo - Insight Platforms

Platform Demo – Codeit

Codeit Demo.
CodeIt is a software platform for text analytics and verbatim response coding. It uses a variety of advanced machine learning techniques.

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Element Human Demo - Insight Platforms

Platform Demo – Element Human

Element Human Demo.
Element Human is a customer understanding platform that blends question data & biometrics (eye-tracking, facial coding, implicit response) using Human AI.

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Sentisum Demo - Insight Platforms

Platform Demo – Sentisum

Sentisum Demo.
SentiSum is a personalised AI platform that uses machine learning to analyse large amounts of customer feedback data from all channels in real time.

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Heartbeat Ai Demo - Insight Platforms

Platform Demo – Heartbeat Ai

Heartbeat Ai Demo.
Heartbeat AI is a text analytics platform that extracts human emotion insights from conversations, open survey questions, social media and other sources.

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Market Logic Demo - Insight Platforms

Platform Demo – Market Logic

Market Logic Software Demo.
Market Logic’s insights platforma enables consumer-centric decisions with a powerful Insights Engine, a comprehensive Digital Insights Workspace, and an intuitive Business Assistant.

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ARTICLES, EBOOKS, WEBINARS AND COURSES 
Facial-Emotion-Recognition - Insight Platforms

Facial & Emotion Recognition – What’s the Difference?

A free ebook from Element Human that explains the key differences between facial recognition, verification and biometrics; and explores the use cases, advantages and drawbacks of each technology.
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Machine Learning for Consumer Insights - Insight Platforms - Part 2

Machine Learning + Human Intelligence for Consumer Insights: Part 2

Alessia Clusini of Trybes Agency shares a case study of machine learning applied to market research, and highlights other practical applications for AI.
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5 AI-Enhanced Qualitative Research Platforms - Insight Platforms

5 AI-enhanced qualitative research platforms

5 examples of machine learning applied to qualitative research. Featuring 2020, Remesh, Insights.us, CRISbot and Qualsights.
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Opportunities and Challenges in EmotionAI

  Emotion is key to designing digital experiences As a CX / UX agency, we have been working hard over the last 5 years to get deeper into the hearts and minds of users. We’ve been trying to define how the next generation of digital experiences should work. That means going beyond shiny features and …

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Demystifying Machine Learning - Insight Platforms

Demystifying Machine Learning

Sjoerd Koornstra of The House of Insights introduces the basics of Machine Learning, explains why insight managers need to be analytics translators and shares a CPG innovation case study.
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The Lean Insight Toolbox Part 3 - The Five Whys - Insight Platforms

The Lean Insight Toolbox Part 3: Getting to the Five Whys

The 'Five Whys' - digging and probing for root cause understanding - underpins lean insight, and is also fundamental to new qualitative research approaches
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How to Get Value from Your Verbatims with Autocoding - Insight Platforms

How to Get Value from Your Verbatims with Autocoding

Zappi's Data Science Product Manager explains how machine learning models can be trained to automatically code open-ended survey responses.
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Voice Assistants for Research & Insight

Voice Assistants for Research & Insight

Research is starting to use messaging tools and chatbots. But what's up with voice assistants? Here's a brief collection of early innovators in the space.
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L'OR Coffee insight platforms

How JDE used Artificial Intelligence to improve volumetric forecasting

This case study shows how AI can build a panel of up to two million ‘virtual consumers’ using agent based micro-modelling on a research sample of a few hundred. JDE’s brief JDE is one of the world’s leading coffee manufacturers, with brands including Jacobs, Tassimo, Senseo, Douwe Egberts, Kenco and L’OR. In France, where Roast …

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How to Connect Survey, Social and Search Data - Insight Platforms

How to Connect Survey, Social & Search Data for Breakthrough Cultural Insights

A webinar presented by Francesco Dorazio, co-founder of Pulsar. It explores a case study with NBC Entertainment to create 'live segments' combining survey, social and search data.
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IIEX EU 2019 insight platforms

5 Things I Learned at IIEX Europe 2019

Key highlights from the IIEX Europe 2019 conference: more privacy-awareness, data integration, artificial intelligence, insight activation & build vs buy.
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Machine Learning for Consumer Insights - Insight Platforms - Part 1

Machine Learning + Human Intelligence for Consumer Insights: Part 1

Alessia Clusini of Trybes Agency explores the opportunities and limitations of machine learning for market research and consumer insights.
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The Guide to AI for Research & Analytics

The Guide to AI for Research & Analytics

A free introductory ebook about artificial intelligence for researchers, analysts and marketers in client teams and agencies.
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Gradually then Suddenly - post pandemic growth in research industry - Insight Platforms

Gradually, then Suddenly: Post Pandemic Growth in the Research Industry

As it adapts to life in the COVID-19 era, the research industry will see accelerated adoption of new technology. Here are seven examples.
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Uncovering Human Emotions in Unstructured Data - Insight Platforms

Uncovering Human Emotions in Unstructured Data

A free white paper from Heartbeat Ai that explains how NLP can be used to identify and measure the emotional content of language.
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Chatbots & Voice Assistants Research Featured Image

Market Map: Chatbots & Voice Assistants for Research

Chatbots and Voice Assistant platforms are increasingly being used for research. Here is a market of platforms built specifically for this purpose.
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AI for Pragmatists - Insight Platforms

Introduction to AI for Research Pragmatists

A webinar about AI for market research and analytics. Includes practical examples, software tools and implications for the future.
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Can Automated Eye Tracking Ever Replace Humans - Lumen - Insight Platforms

Can Automated Eye Tracking Ever Replace Humans?

By Mike Follett of Lumen. Machine Learning can create heatmaps without eye tracking research. But can AI algorithms ever understand context, meaning and attention as well as humans?
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Evolving Insight - 5 Themes from IIEX Europe 2020 - Insight Platforms

Evolving Insight: 5 Themes from IIEX Europe 2020

A brief summary of the main trends on display at IIEX Europe 2020: less radical innovation, more implementation and digital transformation.
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CX Analytics - Insight Platforms

CX Analytics

A directory of software and services for customer experience analytics, and related learning resources: articles, market maps, webinars, videos and ebooks.
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MORE AI / MACHINE LEARNING BASED PLATFORMS

Find Our View

Find Our View is a text analytics platform for analysing ...
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inca

inca is a qualitative-first, AI-powered insight platform to understand consumers ...
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Phebi

Phebi is a software platform for voice-enabled surveys and analytics. ...
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Kimola

Kimola is a social research and machine learning platform for ...
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QuMind

QuMind provides a suite of tools and services for qualitative ...
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MyForce Midas

MyForce Midas provides software for speech enabled surveys and apps. ...
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Prodsight

Prodsight is a CX Analytics platform that uses machine learning ...
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Spoonshot

Spoonshot is a trend analytics platform that uses AI to ...
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Reduct.Video

Reduct.Video is a video management, analysis and editing platform for ...
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VisualEyes

VisualEyes simulates eye-tracking studies and preference tests. Upload designs directly ...
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Store Impact

Store Impact from Shopper Intelligence is a platform for in-store ...
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Tacit

Tacit is a platform for emotion research and analytics that ...
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topbox

Topbox is a CX analytics platform that aggregates and analyses ...
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Stratifyd

Stratifyd is an AI-powered platform that analyses, categorises, and visualises ...
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Lucy

Lucy is an AI-based knowledge management platform for research and ...
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Lumoa

Lumoa is a CX Analytics platform that uses NLP to ...
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Maru-Hub Logo

Maru/HUB

Maru/HUB is a global research technology ecosystem delivering meaningful insights ...
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STRIA

STRIA is a user feedback tool for websites with integrated ...
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Worthix

Worthix is a customer experience feedback platform with a 'self-adaptive' ...
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SentiGeek

SentiGeek analyses customer reviews and comments using an automated cloud ...
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