Chatbots & Voice Assistants

Chatbots & Voice Assistants

CATEGORY OVERVIEW

Conversational research interfaces - like messaging apps - are becoming more widespread. Chatbots can use machine learning to respond automatically to user inputs; and voice assistants use the same underlying AI models with an additional layer of speech-to-text.

FEATURED PLATFORMS

inca

inca is conversational AI software for qualitative research at scale. It uses custom-built machine learning to automate discussions through a chat interface.
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Research by Bot

Research by Bot is a managed service solution for in-the-moment voice and chat-based research / feedback conversations with consumers.
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rivaltech chatbot

Rival Technologies

Rival Technologies develops chat, voice and video technology for agile insight communities of customers, fans and employees.
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ARTICLES, EBOOKS, WEBINARS AND COURSES 
10 Chatbots for User and Market Research

10 Chatbots for User and Market Research

Chatbots for research are taking off: they can be quick, unobtrusive and run on websites or natively in Messaging apps. Here are 10 chatbot survey tools.
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Stop Relying on Recall - Guide to In the Moment Research - Insight Platforms

Stop Relying on Recall

A free ebook from Rival Technologies about the limits of recall-based surveys with practical tips for getting better insights with in-the-moment approaches.
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The Guide to Creating Effective Chat Surveys - Insight Platforms

Effective Chat Surveys

A free introductory ebook about designing effective chat surveys for market research, user testing, online communities and customer experience feedback.
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Voice Assistants for Research & Insight

Voice Assistants for Research & Insight

Research is starting to use messaging tools and chatbots. But what's up with voice assistants? Here's a brief collection of early innovators in the space.
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Are Insight Communities Still Relevant in the Age of Mobile Messaging - Insight Platforms

Are Insight Communities Still Relevant in the Age of Mobile Messaging?

Matt Kleinschmit, CEO and Founder of Reach3 Insights, previews his session at the Communities Summit 2020 with a challenge to market researchers: why do we still use email to ask questions in language that nobody uses?
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Chatbots & Voice Assistants Research Featured Image

Market Map: Chatbots & Voice Assistants for Research

Chatbots and Voice Assistant platforms are increasingly being used for research. Here is a market of platforms built specifically for this purpose.
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MORE ONLINE FOCUS GROUP AND FORUM PLATFORMS

inca

inca is a conversational AI platform for qualitative research at ...
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Outside Voice

Outside Voice is a messaging surveys platform. It supports surveys ...
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On the Go

On the Go is a platform for market research that ...
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Research by Bot

Research by Bot is a solution for in-the-moment voice and ...
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Pulse Labs

Pulse Labs is a software platform and tester panel for ...
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QandMe

QandMe is a Facebook Messenger Chatbot surveys and customer support ...
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TrueReply

TrueReply is a voice data collection platform for Amazon Alexa-powered ...
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SurveyLine

SurveyLine is a voice surveys platform for use with Amazon ...
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Stickybeak

Stickybeak is a conversational research platform for chat-based surveys. It ...
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Sympler

Sympler is a private chat-based platform that uses chat bot ...
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Pollpass

Pollpass is the chatbot survey platform developed by GlobalWebIndex. It ...
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Hubert.ai

Hubert.ai is a conversational insights platform utilising true AI in ...
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Cris chatbot

CRISbot

CRIS is a virtual moderator that uses AI to conduct ...
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market research

Acquainted

Acquainted is a conversational surveys and polling tool for embedding ...
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rivaltech chatbot

Rival Technologies

Rival Technologies develops chat, voice and video technology for the ...
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market research

Swelly

Swelly is a conversational polling and surveys tool with a ...
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customer feedback solutions

TetAtet

Aside from a logo that looks like a giant phallus ...
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consumer insight software

Wizu

Wizu is a conversational surveys platform with an emphasis on ...
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consumer insight software

Surveybot

Surveybot is a conversational surveys tool for Facebook Messenger and ...
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consumer insight software

Upinion

Upinion is an community research platform with a conversational surveys ...
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