All Platforms in London

Maru/Blue operates high quality, proprietary online market research panels through which consumers voice their opinions on a wide variety of topics. Our panels include: Maru Voice UK Maru Voice Canada, launched in 2006 Maru Springboard America, launched in 2009. We are customer insight collection experts who ensure your marketing and business decisions are based on robust, up-to-the-minute information. Our data comes from targeted research with known, well-profiled respondents. We work globally with Media and PR firms, Advertising and UX agencies, Enterprises, Healthcare and Market Research consultancies to provide: Pitch Research Market Understanding/Brand Health Planning/Concept Development Ad Testing Pre/Post Campaign Measurement PR/Thought Leadership.  

Rival Technologies develops chat, voice and video technology for the mobile-first generation. Our platform makes it super easy to create mobile agile communities of customers, fans and employees you can engage for insight. Instead of traditional online surveys, you create chats—conversational surveys that can be deployed through social media, SMS and popular messaging apps. Our technology rivals traditional sources of data by allowing you to engage your customers in more personal, engaging and fun conversations.

Q One Tech is a market research software development company. Q One is a panel management, survey and UX research/data collection platform, built by researchers for researchers to execute both simple quick-turn-around studies through to complex, multi-wave projects. The WOW factor for Q One platform is its quote-to-cash design, giving users full control of every step for quotations, panel management, project management and survey scripting/programming whilst being able to track progress in real time. It is one of the most comprehensive software-as-a-service market research platforms available. And best of all, Q One platform really is new market research technology.

For over 18 years, Netquest has provided market researchers with genuine, insightful data. Founded in Barcelona, Netquest is a tech-driven company built on a robust and engaged panel, a local presence wherever it operates, and a strict quality standard (ISO 26362). Thanks to our panel and survey technology, advanced incentive system and digital behavioural-tracking software, we can provide integrated information about consumers in 26 countries across the globe. Netquest’s consumer panel and data collection capabilities are a reliable partner that helps institutions and businesses genuinely understand consumers and society.

We are digital research experts who specialise in building engaging online communities of all shapes and sizes to generate powerful consumer insight. Our proprietary platform has been built by researchers and incling’s own in-house developers. We can set up new platforms in under 24 hours, securely hosted in over 20 languages, and all fully optimised for mobile with a customisable design. You can choose a self-service option, or we offer support every step of the way from set-up and recruitment, to translation, moderation and participant management. You’ll have unlimited access to a full range of tools, carefully designed to be intuitive and engaging, and we’re constantly innovating to take advantage of new technology. Here’s a brief overview of our most popular activities: Discussion: Detailed group or one-on-one text-based feedback in a blog, forum or debate style Screencast: Remote usability testing of websites and prototypes for experience optimisation, journey mapping and shopper tracking Diary: Record consumer experiences over a period of time in an ethnographic way including tracking attitudes & behaviours and observing usage & consumption Concept evaluation: Targeted feedback generating a sentiment heat map on any type of stimulus from adverts at any stage, to comms and product packaging Image & Video tasks: Bring consumers’ worlds to life with rich media uploads that create picture galleries and video clip reels to visually support your insights Poll: Quantify or add robustness to data with simple surveys, customer satisfaction feedback, ranking and ratings or attitudinal scales Once you’ve gathered your insight, our built-in analysis tools give you the ability to star and highlight comments, add tags and share notes. These are collated in an analysis dashboard where you can filter and sort your data before easily exporting. incling is ISO 27001 certified and GDPR compliant.

Zappi helps global brands make faster and better decisions to drive business growth, shape new product development, and enhance their advertising and branding efforts. We help them predict success and disrupt their industries. The time available to businesses for decision-making has decreased, while consumers’ choice of products and their exposure to ads is growing. In the absence of preemptive research, 85% of products fail in their first year. Zappi puts the consumer at the heart of all your business decisions and eliminates risk. Zappi automation makes data collection and modelling faster, more economical, and easier Zappi reporting suite yields deeper insights, compounding its learning through analytics features and centralized data Zappi technology learns the way your experts interpret data, allowing for scaled expertise globally  

Digsite’s leading agile qualitative research platform makes it fast and easy for marketing, innovation and CX teams to learn and iterate with consumers. Digsite offers Instant Recruiting to find highly-targeted, engaged participants in as little as one day. Digsite’s Sprint Communities deliver in-context learning and iteration over days, weeks or more. Choose a mix of moderated conversations, unmoderated activities, and live video interviews. Capture real-world experiences, ask “why” questions, and iterate with consumers on any device. Tap Digsite SmartReporting to instantly create automated, presentation-ready reports. Now you can say “yes” to in-context research under tight budgets and timelines.

Recollective is an online platform for insight communities and qualitative research. Developed in partnership with customers to meet complex and changing research needs, it is intuitive enough for any agency or client-side user suitable for projects and communities of any duration or size available for self-service (software-only) project-managed in partnership with an expert services team. Studies can be short pop-up communities of just 3 days or a week, through to longer term and ongoing insight communities spanning months or years. Applications include Concept Testing, Behavioural Studies, Customer Feedback, Advisory & Consultation, Co-Creation and Ideation, Employee Satisfaction and Ethnographic projects. The Recollective platform helps to achieve: Better Data Quality: in-depth responses, peer interaction and “in the moment” research tools Stronger Engagement: intuitive interface, access from any device and a familiar social networking experience Faster Results: same-day setup and deployment of studies, real-time monitoring, instant community  feedback and instant transcription Greater Cost Effectiveness: eliminate or reduce recruiting costs, reuse past activities, reduce time spent moderating and analysing.

Conjoint.ly provides automated tools and expert support for product and pricing research. We offer a complete online solution from experiment set-up to data analysis and presentation of reports on marginal willingness to pay, share of preference simulation, segmentation, and more. Being at the statistical forefront of discrete choice experiments and prediction markets, Conjoint.ly offers robust, proven analytics that managers rely on in important product decisions. Our mission is to make the traditionally labour-intensive, yet powerful market research methods (conjoint analysis, discrete choice experimentation, prediction markets) readily available to insights, marketing, and product managers in the form of easy-to-use online tools supplemented with on-demand expert advice. We offer an agile alternative to other software and consulting solutions, helping you get to reliable customer insights faster. Our clients include both insights departments at Fortune 500 companies and product-focused start-ups across dozens of industries. What unites Conjoint.ly users is a healthy thirst to know how their customers will react to their business decisions.

Customer decisions are driven by EMOTION – not reason. People express emotions using their facial expressions, body language, and tone of voice. They also describe emotions using natural language: in conversations, open-ended survey questions, interviews, social media, and customer phone calls. Heartbeat AI platform transforms text input from any source (survey open-ends, call centre transcripts, customer feedback, employee comments) into ten primary and sixty secondary emotion categories. Insights are accessible through a user-friendly dashboard in real time. Quantified emotions reveal the “deep why” behind human behaviour, which helps build deeper understanding and empathy leading to better marketing, product development, and customer experience. Heartbeat AI technology is essential for understanding the main drivers of human behaviour with depth & accuracy.