All Platforms

Holler is a software platform for customer experience feedback, co-creation and brand advocacy. Feedback links can be sent by SMS, embedded online or printed on product packaging. Holler interfaces are highly visual and chat-based, with options to capture video and other media.

Consider.ly is a platform for organising, analysing and discovering insights from user research. Interview notes, transcripts, videos, images and other files can be stored, annotated and auto-tagged. Artificial intelligence helps to structure data, create linkages and identify patterns; applies sentiment analysis to user quotes; and powers intelligent content search.

Crowdoscope is an online community platform for crowdsourcing feedback, ideas and predictions. It has both quantitative and qualitative features, including survey tools and discussion forums presented through interactive visualisations rather than traditional threaded lists. Conversations can be analysed in real time, with automated classification of the most important comments and themes. The platform is available on both a self-service and fully managed basis, with support, guidance and training provided by the Crowdoscope team.

Pulse Labs is a software platform and tester panel for researching Amazon Alexa and Google Assistant voice applications. Panelists test voice apps at home on their own devices; full transcripts and audio recordings of each testing session are captured; and reports highlight bugs, usability issues and any misunderstood language.

Currnt is a hybrid software and professional services platform for B2B and expert advisory communities. The KnowledgeStream™ software hosts both public and private communities that can be facilitated by users or members of the Currnt team. Applications include product innovation, qualitative research, customer experience development and thought leadership creation.

Instapanel is a video research platform that combines quantitative surveys with qualitative video responses for ethnographic insights, concept testing and creative development.

fueltank is a software platform for managing qualitative research pre-task activities. Participants input responses, upload media and receive alerts from researchers through web browsers and native smartphone apps. It has 10 different question types including media uploads, collage and markup activities. It supports multiple languages with automated translation and machine video transcription.

Ogury is a ‘Mobile Journey Marketing’ platform that provides smartphone behavioural insights from over 400 million mobile users in 120 countries. Ogury’s passive data solution – ‘Mobile Journey Data’ – includes websites browsed, apps installed or deleted and usage of apps. Insights and analytics are available for publishers and brands, including intelligence about users, audiences and competitors. Data includes comparative rankings, socio-demographics, market reach, cross-visitation, and app installs / uninstalls.

methinks is an online video research platform with a panel of over 350,000 consumers. The software allows researchers to schedule interviews instantly; record discussions; automatically transcribe video; take notes; and bookmark insights. It can be used for live interviews; surveys with embedded video capture; and longitudinal diary studies.

UXtweak is a user testing and usability research platform with a range of features. Unmoderated studies are remote tests that generate screen-capture video of users completing a set of tasks on a website. Session replay videos of these tests are fully inspectable, including the DOM for identifying relevant items of code. Tree Tests set users tasks in order to measure the effectiveness of website structure and labelling. Card Sorts help to understand how users group and label content for organising product groups, categories or other navigation structures.