Rival Technologies develops chat, voice and video technology for the mobile-first generation.
Our platform makes it super easy to create mobile agile communities of customers, fans and employees you can engage for insight.
Instead of traditional online surveys, you create chats—conversational surveys that can be deployed through social media, SMS and popular messaging apps.
Our technology rivals traditional sources of data by allowing you to engage your customers in more personal, engaging and fun conversations.
Pulse Labs is a software platform and tester panel for researching Amazon Alexa and Google Assistant voice applications.
Panelists test voice apps at home on their own devices; full transcripts and audio recordings of each testing session are captured; and reports highlight bugs, usability issues and any misunderstood language.
QandMe is a Facebook Messenger Chatbot surveys and customer support platform.
It features multiple survey types (single choice, multiple choice, free comment, ranking and matrix; photo and audio upload; and real-time data analysis.
The platform is primarily focused on the Vietnamese market.
TrueReply is a voice data collection platform for Amazon Alexa-powered devices and automated telephone interviewing.
Key features include 2-way automated translations with support for 120 languages; response-based skip logic; and incentive management.
Stickybeak is a conversational research platform for chat-based surveys.
It features customisable survey templates, Google’s AI tools for language processing and access to social audience targeting on Facebook and Instagram for both niche audiences and nationally representative samples.
Stickybeak also has a professional services team of researchers, marketers and digital creatives.
Sympler is a private chat-based platform that uses chat bot technology to draw emotional insights from chat apps like Messenger, Snapchat and Instagram Direct. It includes the option to apply qualitative projective techniques through the use of GIFs, memes, collage-making tools, filters and storytelling.
Hubert.ai is a conversational insights platform utilising true AI in both feedback collection and in the integrated text analytics engine.
Every response is analysed in real-time and the best way forward is dynamically determined depending on information density and sentiment. If Hubert determines that a response lacks information, he will automatically follow up with a more probing question. The essence from every conversation is automatically compiled and presented to the user through an understandable interface.
Hubert is free of charge up to 100 respondents per month and features a set of templates covering HR, CX, employee feedback and course evaluations.
CRIS is a virtual moderator that uses AI to conduct text-based interviews through a chat interface.
It collects both qualitative and quantitative data through a web-based messaging platform.
Results are reported automatically in an online dashboard that includes a full summary report, survey statistics, sentiment analysis of free text questions.