Echonovum is a customer and employee experience platform that identifies potential areas for success in customer and employee relationships.
The software uses an automated, continuous survey and evaluation process throughout the customer and employee journey, with predictive analytics modules built into the reporting outputs.
Holler is a software platform for customer experience feedback, co-creation and brand advocacy.
Feedback links can be sent by SMS, embedded online or printed on product packaging.
Holler interfaces are highly visual and chat-based, with options to capture video and other media.
Yumpingo is a restaurant intelligence platform that captures experience feedback from diners at the moment when their bill is presented.
The solution captures satisfaction levels down to location, shift, server and dish level, and claims to achieve feedback volumes dramatically higher than review platforms such as Yelp TripAdvisor and Google.
Feedier is a customer experience feedback management platform with built-in consumer rewards and gamification features.
It supports more than 20 languages, has a wide range of templates for different categories and integrations through its own API, webhooks and Zapier.