Research and knowledge management platforms are used for storing, analysing and sharing project inputs and outputs. They include tools for survey data consolidation, analysis and charting; product research management tools for UX / user research; qualitative data analysis tools - frequently used for academic and social research as well as commercial qualitative research; and broad knowledge management / workflow platforms.
- NVivo is desktop software for qualitative and mixed-methods data analysis. Features include data storage and organisation (both quantifiable demographic information and qualitative open-ended questions and interviews); categorisation and analysis (automatic sorting of sentiment, themes and attributes, and data exchange with SPSS for statistical analysis) and visualiation and discovery (cross-tabulations for mixed methods data, brainstorming and mapping of ideas).
- Infotools Harmoni is a cloud-based platform for integrating, analysing an visualising survey results from a range of studies or an on-going tracking programme. Data comes through connection to any SPSS source or APIs to SQL and Decipher; multiple data sources are combined into a common format. Dashboards are customisable with drag-and-drop cross-tabs and graphing; charts can be exported in fully editable PowerPoint format.
- Altiar is an ‘insight hub’ software platform for managing and distriibuting research content. Features include ‘Discover’ (full content search within documents, tag summaries and related document views); ‘Transform’ (custom design and categorization, dynamic content pages for different groups of users, automated imports and feed aggregation); ‘Manage’ (versioning tools and granular user permissions, usage statistics and auditing, enterprise controls); and ‘Integrate’ (Single Sign On, compliance & governance tools).
- KnowledgeHound is a search driven analytics platform for customer survey data. Survey data and insights can be uploaded from any research platform or provider; natural language searches can be used to analyze data and discover new insights; studies can be tagged and organized for exploration; and the ‘stories’ feature enables insight nuggets from multiple studies to be collated in a Pinterest-like wall.
- Talebook is a tool for planning, managing and analysing research projects. It includes features for creating and documenting stakeholder dicsussions, user interviews and competitor reviews; conducting analysis with problem / solution valuation tools, persona creation and flow mapping; and documenting paper-based or digital prototypes, including an integration with InDesign.
- Market LogicÕs platform enables companies to bring all their unstructured and structured consumer, competitor and market data together for knowledge building and insights mining. The platform ingests new data and uses Natural Language Processing (NLP) and machine learning to generate insights and recommend actions.