Infotools is an award-winning software platform and services provider.
The platform, Infotools Harmoni, has been purpose-built for market research data, by market researchers. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts Harmoni is a true ‘data-to-decision-making’ solution.
Infotools also have data experts who can help you with things like research design and management, data design and organization, and insights discovery, analysis, visualization and reporting.
Established in 1990, and with a presence in the US, Europe, South Africa and New Zealand, Infotools works with some of the world’s best-known brands, including Coca-Cola, Orange, Samsung and Mondelēz, as well as boutique and large research agencies such as MDI , Nielsen and Ipsos.
Sticktail is a user research management platform for collecting, searching, organising and sharing insights.
It allows any user to contribute insights – researchers, product owners, customer support employees or external agencies – and teams or individuals can subscribe to insight channels that deliver content relevant to a specific topic.
Insights are structured and searchable by text, titles, tags, studies or journeys.
Lucy is an AI-based knowledge management platform for research and insights data.
It takes natural language queries from users (‘what do we know about X?’) and searches both structured and unstructured data sources, including PowerPoint reports, PDFs and respondent-level data from surveys.
It has integrations for internal storage systems including SharePoint, Dropbox and OneDrive; and connectors to 50+ industry data sources and third party subscriptions.
Condens is a centralised platform for storing, structuring, analysing and sharing user research data.
Features include AI-enhanced tagging of research notes; drag-and-drop clustering of insights to find patterns between users; and summary publishing tools to share results with stakeholders.
GLIDR is a user research and product management platform. It enables researchers, product managers and designers to share ideas, plan research and test hypotheses.
Key features include:
tools for planning, managing and analysing research projects, from early-stage qualitative exploration to user feedback on new features
areas to document and tag evidence from customer interviews and other research and experiment sources
‘insight boards’ for organising insights, tracking themes and connecting evidence.
ConfirmKit is a user research management platform.
Features include the ability to log observations (snippets from any source); create interview questionnaires and discussion guides; capture answers to interviews; and conduct analysis by tagging and summarising insights.
Consider.ly is a platform for organising, analysing and discovering insights from user research.
Interview notes, transcripts, videos, images and other files can be stored, annotated and auto-tagged.
Artificial intelligence helps to structure data, create linkages and identify patterns; applies sentiment analysis to user quotes; and powers intelligent content search.
fueltank is a software platform for managing qualitative research pre-task activities.
Participants input responses, upload media and receive alerts from researchers through web browsers and native smartphone apps.
It has 10 different question types including media uploads, collage and markup activities. It supports multiple languages with automated translation and machine video transcription.
Atomo is a user research management platform for participant recruitment, content analysis and reporting.
Features include Salesforce and Hubspot CRM integrations for target recruitment of existing customers; automatic transcription of audio and video recordings; coding and tagging of insights; and report creation and sharing.
Delve is a software platform for storing, coding and analysing transcripts from qualitative market research and user experience interviews.
Tags and codes can be applied to sentences or snippets of text. These can then be used to structure hierarchical summaries of quotations and speed up time to final report.