Research and knowledge management platforms are used for storing, analysing and sharing project inputs and outputs. They include tools for survey data consolidation, analysis and charting; product research management tools for UX / user research; qualitative data analysis tools - frequently used for academic and social research as well as commercial qualitative research; and broad knowledge management / workflow platforms.
- Infotools is an award-winning software platform and services provider. The platform, Infotools Harmoni, has been purpose-built for market research data, by market researchers. From data processing through to analysis, reporting, visualization, dashboards, distribution, and data alerts Harmoni is a true ‘data-to-decision-making’ solution. Infotools also have data experts who can help you with things like research design and management, data design and organization, and insights discovery, analysis, visualization and reporting. Established in 1990, and with a presence in the US, Europe, South Africa and New Zealand, Infotools works with some of the world’s best-known brands, including Coca-Cola, Orange, Samsung and Mondelēz, as well as boutique and large research agencies such as MDI , Nielsen and Ipsos.
- Altiar is an ‘insight hub’ software platform for managing and distributing research content. Features include ‘Discover’ (full content search within documents, tag summaries and related document views); ‘Transform’ (custom design and categorization, dynamic content pages for different groups of users, automated imports and feed aggregation); ‘Manage’ (versioning tools and granular user permissions, usage statistics and auditing, enterprise controls); and ‘Integrate’ (Single Sign On, compliance & governance tools).
- KnowledgeHound is a search driven analytics platform for customer survey data. Survey data and insights can be uploaded from any research platform or provider; natural language searches can be used to analyze data and discover new insights; studies can be tagged and organized for exploration; and the ‘stories’ feature enables insight nuggets from multiple studies to be collated in a Pinterest-like wall.
- Talebook is a tool for planning, managing and analysing research projects. It includes features for creating and documenting stakeholder dicsussions, user interviews and competitor reviews; conducting analysis with problem / solution valuation tools, persona creation and flow mapping; and documenting paper-based or digital prototypes, including an integration with InDesign.
- Market Logic’s platform enables companies to bring all their unstructured and structured consumer, competitor and market data together for knowledge building and insights mining. The platform ingests new data and uses Natural Language Processing (NLP) and machine learning to generate insights and recommend actions.