We are digital research experts specialising in building engaging online communities of all sizes, from short-term groups of 10 participants to multiyear studies with 1000+ participants. Our platform  is built by researchers, for researchers, with the ability to create multi-device platforms in under 24 hours, supporting over 30 languages.
Our service is completely flexible based on your needs, from self-service platform hire up to full-service solutions, where we provide analysis, consultancy, translation, moderation, and participant management.
As part of any service, you’ll have unlimited access to all 11 tools on our platform, all designed to be intuitive and engaging.
Our AI technology will support you in gathering insights and creating analysis as it seamlessly translates and summarises activities
Here’s a brief overview of our most popular activities:
- Discussion: Group or one-on-one, text-based feedback in a blog, forum, or debate style.
- Screencast: Remote usability testing of websites and prototypes, focused on experience optimisation, journey mapping, and shopper tracking.
- Diary: Record consumer experiences over time, tracking attitudes, behaviours, usage, and consumption.
- Concept Evaluation: Targeted feedback generating sentiment heat maps for any type of stimulus, from adverts to product packaging.
- Image & Video Tasks: Bring consumer experiences to life with media uploads, creating picture galleries and video reels to visually support insights.
- Polls: Collect quantitative data with surveys, customer satisfaction feedback, rankings, and attitudinal scales.
Once you’ve gathered your insights, our built-in analysis tools allow you to highlight key comments, tag responses, and collaborate with your team. All data is collated in an analysis dashboard, where you can filter, sort, and easily export your results.
incling is ISO 27001 certified and fully GDPR compliant.
