Relative Insight is a language analytics platform.
Using NLP to conduct comparative analysis of two different text-based data sets (eg competing websites), it identifies significant similarities and differences in word choice, sentiment and grammar.
It can be used to refine communication briefs; narrow the gap between consumer and brand language; or to enhance existing social listening, text anaytics and customer data platforms.
The solution can be accessed on a software-only basis, or as a managed service.
Fable is a user research platform for accessibility testing.
Its community of users span a range of disabilities, and engage in the design, development, and QA of digital products.
Community members can take part remotely and on-demand in moderated research or unmoderated user testing; the platform spans all devices, browsers, and assistive technologies; expert accessibility support services are also available.
YouPlus is a video analytics platform that uses machine learning to identify and measure human emotion in video.
Video content is automatically transcribed; NLP is applied to understand sentiment and extract opinions; computer vision is used to identify objects and understand context and environment; outputs include ‘mental models’ of the ways consumers express themselves.
Brew Survey is an offline data collection and mobile survey app for iOS and Android. It supports collecting customer feedback and conducting market research without an internet connection.
Features include surveys with conditional branching logic; customised branding and design options; simple one-question-per-screen layouts; dashboard reporting with real-time updating; and built-in sentiment analysis for open-ended responses.
Alpha.One is a neuroscience platform that uses biometrics to analyse and predict consumer response to advertising, design, packaging or other visual stimulus.
Brain activity is monitored using EEG or fMRI scanners; eye tracking is used to determine which visual elements trigger responses; results are then combined with external data sources (sales, store traffic, viewer ratings) to build predictive models.
Disqo is a research platform with a US consumer panel that combines behavioural tracking with survey questions.
Surveys can be triggered based on combinations of demographic profiling and observed behavioural data; third parties can have API access to the Disqo panel for automated data collection; and real time ad effectiveness can be measured using the Disqo Brand Lift Solution.
KonnecTo is a passive data collection platform with several hundred thousand panel members in the USA, Brazil, Israel, UK, France, India and Malaysia.
Members opt-in to share data for research purposes from connected devices including browsers, smartphones, voice assistants and smartwatches.
Killi is a smartphone and tablet based app through which consumers share their data and take surveys in exchange for compensation.
Data collected and shared through the app includes device location, profiling info such as demographics, device information (make, model, OS), app usage data and responses to survey questions.
Luminoso is a CX analytics platform for identifying themes in any open-ended text data – support tickets, open-ended survey responses or reviews.
Using artificial intelligence and natural language understanding, the platform automatically analyses feedback to discover hot topics, identify complaints and track trends over time.
High Tech Development offers video solutions for market research and UX testing.
Video can be live streamed from viewing facilities, in-home interviews or captured live online from desktop and mobile devices.
Venue-based software and hardware solutions include 4K HD recording / streaming; multiple angles with up to 16 live cameras; online observer access; and live blurring for privacy enabled research.
Smartphone app-based live streaming enables respondents and qualitative qualitative researchers to capture video in-the-moment during in-home interviews, accompanied shops or ethnographic studies.
Online UX recording and streaming can support up to 3000 respondents per project on any platform (Mac, Windows Linux, iOS and Android).