- Breefly is a research and insights reporting platform that curates text, media and data into stories for distribution. It features native smartphone apps, user access controls and sharing tools to distribute stories.
- Communities247 is an insight community platform with native qualitative tools (chat groups, bulletin boards, photo/video diaries and polls) and integration options for third party survey providers. Communities can be run in any language; there are full branding / white label options; and professional services are available if required.
- Measure Protocol is a marketplace for ‘person-based data’. Consumers get paid to provide data and opinions through surveys and by sharing data from sources such as health and location tracking on their mobile device. The platform is blockchain-based to provide guarantees around privacy and transparency. Consumers engage using the MSR App, through which they complete data tasks from researchers, brands, and advertisers in exchange for rewards.
- Feedier is a customer experience feedback management platform with built-in consumer rewards and gamification features. It supports more than 20 languages, has a wide range of templates for different categories and integrations through its own API, webhooks and Zapier.
- Sympler is a private chat-based platform that uses chat bot technology to draw emotional insights from chat apps like Messenger, Snapchat and Instagram Direct. It includes the option to apply qualitative projective techniques through the use of GIFs, memes, collage-making tools, filters and storytelling.
- Umotif is a healthcare research platform for patient studies. It allows patients to use their own devices; to share data captured from sensors and wearables; and self-report through surveys and diaries.
- Yumpingo is a restaurant intelligence platform that captures experience feedback from diners at the moment when their bill is presented. The solution captures satisfaction levels down to location, shift, server and dish level, and claims to achieve feedback volumes dramatically higher than review platforms such as Yelp TripAdvisor and Google.
- Stravito is a search-driven knowledge management platform for market research and insights content. It features a central insight library; AI-based automatic indexing, categorising and tagging of content; an intuitive user interface; and ‘deep content search’ for instant access to key findings and summaries.
- Thoughtlight is a smartphone ethnography app from Civicom Key features include the ability for users to feed back using video, photo, audio, and text; share their location data; and take part in offline activities in locations where there is low signal strength or no data connectivity. Managed services support is available to help with user recruitment, project management and data delivery.
- MotivBase is ‘the world’s only AI Anthropologist’: an NLP-based analytics platform for online ethnographic research to identify trends and understand cultural context in consumer conversations online. It offers a self-service platform, where users can do their own searches and ethnographic analysis; and managed ‘concierge’ services, where a team of PhD anthropologists run custom projects in 3-5 day timescales.
