itracks is a qualitative research platform with a range of features including live chat, discussion boards, community, video chat and markup tools. Project support services are also available for research design, moderation and analysis.
Indeemo (shorthand for ‘in de moment’) is a smartphone app for mobile qualitative and ethnographic research. It is a hybrid managed service and DIY solution and is used for getting quick, contextual insights and feedback through four types of input: photo, video, open text and mobile screen recording.
Qualaroo is an on-site feedback and survey platform for capturing in-context feedback from users. Users can be targeted based on behaviour, metadata, cookies, geography, event or identity. Surveys include branching & skip logic and custom designs, and can run in website overlays, email or using the iOS or Android SDK.
Hotjar is an integrated website analytics solution that includes heatmaps of user behaviour, session recordings with mouse tracking, conversion funnels, feedback polls, full surveys and test user recruitment.
EyesDecide provides online eye tracking solutions for market research and product design. The integrated platform supports building, running and analysing studies and simple projects can be completed in under an hour. A viewer replay feature provides real-time eye gaze and mouse movement replays for every participant, and heatmaps can be created by segmenting, filteriong or selecting individual respondents. Tasks and surveys can also be integrated into projects.