Voxpopme’s platform delivers video research with software to capture, analyse and share content. Video capture can be embedded into any survey and video responses can be submitted on any device. Videos are human-transcribed and can be searched by keyword or filtered by additional data collected alongside the video. Videos are rated for sentiment, with reporting in interactive charts and word clouds. Showreels can be created from clips and embedded in presentations or hosted on a password protected landing page.
Beautifeye offers ‘Artificial Intelligence for Market Research’ with data analysis to harvest insights from images and videos.
Image Recognition and Machine Learning algorithms code videos and images to identify the occasions, products, facial expressions or brands that are captured in the images.
Beautifeye also has a an insights team to support on projects including proposals, final reporting, and technical due diligence with advice on methodology and data gathering approaches.
Decooda is a ‘Cognitive Intelligence Machine’ for understanding the customer experience, with foundations in cognitive psychology and deep learning AI.
The platform aggregates and analyses data from customer interactions, feedback and other sources in real-time; it analyses unstructured text data to detect sentiment, emotions and cognitive states; and identifies topics to determine what impacts each customer’s experience and why.
Appsee’s app analytics platform provides in-depth analysis of users’ in-app behaviour. User session recordings help understand exactly how apps are used and which problems are found. Aggregated touch heatmaps of gestures performed in each_ _screen are created to visualise user navigation and interaction preferences. Crash reports, real time analytics and alerts are also available.
ReportGorilla creates instant reports and presentations using survey data from major survey platforms.
Users can create reports and gain insights without being analysts or reporting experts.
ReportGorilla uses built-in intelligence to pre-analyse survey structure, work out what reporting is applicable and present relevant reporting options users can instantly use.
The self-service offering has 160+ reporting templates that deliver output as web pages, as editable Word, PowerPoint or Excel documents, or as chart/table images for use anywhere.
Custom reporting and managed service teams create bespoke reporting portals with customised and branded outputs for ongoing use.
Smartsurvey is multi-platform survey tool with 20+ question types, customised branding, advanced skip logic and multiple language support. Online analysis tools include real time reports, text analytics and sharing features.
Testbirds offers crowdtesting & cloud-based solutions for optimising digital products and experiences including websites, shops, portals, mobile apps, games and internet-of-things applications. A panel of 250,000 crowdtesters worldwide can be selected using more than 60 demographic criteria.
Dovetail is a tool for capturing customer feedback and user research in one place. It acts as user research repository for centralising interview notes and storing video and images, with tagging and annotations to help with analysis. It even goes byeond the purely qualitative focus of most product research managment tools, and can import emails, survey results, support tickets, tweets, Facebook posts, and app reviews (through Zapier integrations) for sentiment analysis and trend reporting.
Uservoice is a product feedback and roadmap prioritisation platform. Users submit product feedback and feature requests through multiple channels (website widgets, dedicated portals and forums embedded in native apps). Features can be prioritised using qualitative data and votes from users, together with quantitative analytics that incorporate data sets such as NPS, customer spend and segmentation metrics.