Research by Bot is a solution for in-the-moment voice and chat-based conversations with consumers.
For example: a voice triggered survey with someone who has just showered about their hair washing experience, or a chat-based conversation about a product just bought and used for the first time.
The platform works across devices to capture and visualise ‘qualitative data at scale’. It uses a range of AI tools including emotion detection accessed via the respondent’s camera, natural language processing, entity, and sentiment analysis.
Research by Bot provides a managed service that optionally includes full research design, analysis and reporting. Both ready-made and fully customised bots are available.