Raven’s Eye is an online tool for natural language analysis and Read more [...]
Platform Category: Text Analytics
Decooda is a ‘Cognitive Intelligence Machine’ for analysing text to detect sentiment, emotions and cognitive states in customer experience feedback. It links these analyses topics to identify specifically what impacts each customerÕs experience and why.
The platform listens and aggregates data using cognitive psychology, deep learning and AI to analyze customer interactions in real-time.