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How to Get a Commercial Return From an Insight Community
Potentiate's Simon Harrington gives a preview of his session at the Communities Summit 2020 and shares some tips for generating real ROI from communities.
4 features of tomorrow’s VOC platforms: what I learned from Medallia’s City Tour
It’s all about the experience Today’s battleground is Customer Experience (CX): to win in the marketplace, brands need to deliver it in a seamless, consistent...