Robert has over 9 years experience in market research, user testing and user research. He has worked for digital marketing advice publisher Smart Insights creating training guides on personas, UX and user research and has written over 100 blog posts for them.
Robert audits websites, advising on best practice to improve usability and conversions. He manages and conducts moderated user testing projects, depth interviews, persona research and persona creation workshops. He currently manages user research for Enjoy Digital, a leading digital agency in Leeds, UK.
In his spare time he enjoys as many city breaks as he can fit in, searching for the best Italian restaurants and has two cats, Mona and Dave!
Robert writes blogs posts, training guides and provide guidance and training on user research and user testing